Adult day care attendance tracking that keeps the whole history.

Requirements vary by state, program, and payer. A useful operational record identifies the participant and service date, captures arrival and departure times, identifies how the entry was recorded, and preserves the correction history. New York MLTC Policy 25.05 specifically tells plans to collect and review sign-in/out records showing at least the member name, date, and start and end times.

A paid claim needs documentation that supports the billed service. Missing logs, mismatched dates or times, and records reconstructed after the fact make that support harder to demonstrate. In a February 2026 New York Comptroller audit, 7,964 of 92,969 encounter claims reviewed at three SADCs — about 9%, totaling exactly $672,147 — were not supported by a sign-in log.

It is a record in which an arrival, departure, or correction is added as a new time-stamped event. Adult Day Genie blocks updates and deletions at the database layer, so staff corrections append to the history instead of silently replacing the original entry. See the attendance product page for how check-in, corrections, and exports work in practice.

No. Centers can use face confirmation with participant or guardian consent, and manual staff check-in is always available. Refusing face confirmation never blocks a participant from receiving service.

Retention periods are set by state rules and payer contracts, not by the software. As one concrete example, New York MLTC Policy 25.05 requires plans to retain SADC records and supporting documentation for at least six years for audit and surveillance purposes. Confirm the period that applies to your program before setting a retention policy.

No. Adult Day Genie produces organized attendance evidence and exports; payers, regulators, and auditors decide whether documentation satisfies their requirements. Centers should confirm current rules with their state agency and payer contracts.