Face or manual check-in
With consent, staff can confirm a face at arrival. Manual check-in remains available for every participant.
New York SADC software built around the daily record.
New York MLTC Policy 25.05 makes attendance and service-delivery records part of the plan oversight workflow. Adult Day Genie helps social adult day care teams capture face or manual check-in on an append-only history and prepare participant-by-day exports.
The software organizes records; the Department, plans, and reviewers determine compliance.
$672,147
Unsupported by a sign-in log
Why does attendance evidence matter for New York SADCs?
In February 2026, the New York State Comptroller reported that 7,964 of 92,969 encounter claims reviewed at three SADCs — about 9%, totaling exactly $672,147 — were not supported by a sign-in log.
Read the official auditWhat does MLTC Policy 25.05 require plans to review?
The policy directs MLTC plans to oversee contracted SADCs through documented site evaluation, record collection, and follow-up. The table summarizes the parts most relevant to daily operations.
| Policy area | Operational requirement |
|---|---|
| Attendance records | During site evaluations, MLTC plans must collect and review sign-in/out records showing at minimum the member name, date, and start and end times. |
| Service delivery records | Plans must verify required SADC service-delivery documentation and obtain copies for their members attending the program. |
| Site-level NPI | Plans must require each SADC location to have its own organization NPI with the physical location as the primary practice address and the adult day care taxonomy. |
| Retention | Plans must retain supporting records, evaluation tools, and remediation evidence for at least six years for audit and surveillance purposes. |
How can software support the SADC record workflow?
The useful role of software is practical: make daily capture easier, preserve what happened, and organize records for a request.
Append-only history
Arrival, departure, and correction events remain time-stamped. Corrections add to the record instead of rewriting it.
Participant-by-day exports
Teams can prepare attendance records in CSV or PDF for an MLTC plan or reviewer request.
The compliance boundary stays clear.
Adult Day Genie creates and organizes records. Your center remains responsible for its program documentation, and MLTC plans, state agencies, and reviewers decide whether the evidence meets current requirements.
New York SADC questions
Direct answers based on the current Department of Health policy and FAQ.
Regulatory details can change. Verify the current policy with NYSDOH, NYSOFA, NYC Aging where applicable, and each MLTC contract.
What is a Social Adult Day Care program in New York?
A New York SADC is a structured day program that provides socialization, supervision, monitoring, personal care, and nutrition to eligible adults. Many SADC services are delivered through Managed Long-Term Care plans.
What does MLTC Policy 25.05 do?
Issued and effective September 8, 2025, Policy 25.05 gives MLTC Partial Capitation and Medicaid Advantage Plus plans instructions for monitoring, record keeping, and oversight of contracted SADCs. It does not apply to PACE plans.
What attendance fields does Policy 25.05 name?
For the attendance records reviewed during a site evaluation, the policy names four minimum fields: member name, date, start time, and end time. The plan must maintain a copy of the reviewed records for surveillance and audit purposes.
How long must Policy 25.05 records be retained?
The policy says records, supporting documentation, remediation evidence, and SADC site evaluation tools must be maintained for at least six years for audit and surveillance purposes.
Does Policy 25.05 require SADCs to use specific software or electronic records?
No. The policy defines what the reviewed records must show and how long plans must retain them; it does not mandate a particular technology, and paper sign-in sheets can satisfy it in principle. Electronic attendance records with an append-only history and participant-by-day exports simply make the collection, correction, and retention work easier to demonstrate.
Does Adult Day Genie guarantee SADC compliance?
No. Adult Day Genie helps a center collect and export attendance documentation, but it does not determine compliance or an audit outcome. Programs should use the Department of Health policy, NYSOFA rules, and their MLTC contracts as the source of current requirements.
See an SADC attendance workflow in 15 minutes.
Walk through consent-aware face check-in, manual fallback, correction history, and participant-by-day exports.
Related: attendance tracking guide, federal EVV explainer, and software cost guide. Also see the attendance product, ADHC software overview, OMIG SADC audit protocol, SADC PCSP requirements, SADC compliance review checklist, certificate of occupancy vs claims, and the directory of adult day centers in the state.