Compare adult day care software by what it can prove.

An adult day care software comparison should test the daily workflow, the permanent record, and the full price—not count marketing bullets. Use these questions in every vendor demo.

What should you ask every adult day care software vendor?

Each row gives Adult Day Genie’s answer and a practical way to test the same question with another vendor. Features and pricing change, so confirm every answer directly before purchasing.

Adult day care software comparison checklist
QuestionAdult Day Genie answerWhat to verify with any vendor
How is the platform priced?$99/month for Attendance; $299/month for the Daycare plan up to 100 members, then $5/member; Billing is 1% per claim (of the claim’s billed amount).Ask for a written monthly example at your current census and at your 12-month growth target.
What happens when someone declines face check-in?Manual check-in is always available. Face confirmation requires consent and refusal never blocks service.Ask the vendor to demonstrate the fallback in the live product, not describe it on a slide.
Can an old attendance entry be overwritten?No. Corrections append to the attendance history, and the original entry remains visible.Ask to edit yesterday’s arrival time and watch what the record preserves.
Where does a Medicaid claim begin?The Billing add-on generates self-serve 837P claims from the connected attendance record.Ask the vendor to trace one day from check-in through documentation and into a claim.
Does the vendor treat adult day as federally mandated EVV?No. Adult day services are outside federal EVV scope. Adult Day Genie provides EVV-grade attendance verification for the building.Ask the vendor to separate a useful verification feature from a legal mandate that does not apply.
What agreement covers protected health information?Adult Day Genie is a HIPAA Business Associate and provides a BAA with every center.Ask to review the BAA, access controls, export process, and offboarding terms before signing.

How do you run a useful vendor demo?

Make each product prove the same workflow. A polished dashboard is not the same as a usable day.

  1. Use a real day, not a feature checklist.

    Bring one member arrival, one care note, one family update, and one claim. Have the vendor run the whole sequence.

  2. Put the least technical staff member in the driver’s seat.

    A director should not be the only person who can operate the daily screen. Test the workflow from the front desk and floor staff perspective.

  3. Create a correction in front of you.

    Ask the vendor to change an old attendance entry. Confirm that the original is preserved and the correction has a person and time attached.

  4. Price your growth before you buy.

    Request the total at today’s census, at 20 additional members, and at a realistic monthly claim volume.

Why make the correction test non-negotiable?

A record is only as trustworthy as its history. Adult Day Genie blocks update and delete operations on attendance at the database layer. Staff correct a record by appending a new entry, so the sequence remains visible.

That mechanism is more useful to evaluate than a generic promise to be “audit-ready.” The platform produces documentation; a payer or reviewer decides whether it is sufficient.

Illustrative correction trail

  1. Arrival recorded

    Face confirmed with consent

  2. Correction appended

    Transportation note corrected

  3. Original note retained

    Visible in permanent history

Adult day care software comparison questions

What is the best adult day care software?

The best fit is the platform your daily staff can use, your center can afford as census grows, and your team can use to produce complete records when asked. Test those three outcomes in a live workflow before comparing long feature lists.

How should I compare adult day care software pricing?

Compare the total monthly cost at your real census and claim volume. Include setup, training, extra users, member overages, billing fees, required modules, and contract length.

Should adult day care software include EVV?

Adult day services are outside the federal EVV mandate. Verification can still be useful, but a vendor should clearly distinguish a feature from a legal requirement.

Why does append-only attendance matter?

Append-only history preserves the original attendance entry and adds a correction rather than replacing the past. That gives reviewers a visible sequence of what happened and who corrected it.

Put Adult Day Genie through the same test.

Bring a real workflow and the questions on this page. We will show the product, the permanent record, and the price.

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