Getting started with Adult Day Genie

Set up your center step by step: staff accounts, member profiles, the check-in device, and your first day of attendance.

6 min read

Adult Day Genie is designed so a center can go from a new account to a working day in one sitting. This guide walks through the setup order that works best: team first, then members, then the check-in device, then your first day of attendance.

What you need before you start

Gather three things: a list of the staff who need accounts, your current member roster with contact details, and the tablet or computer you plan to place at the door for check-in. Any modern web browser works — Adult Day Genie is a web application at app.adcsoftware.com, so there is nothing to install.

Add your team

Create an account for each staff member who will record attendance, complete forms, or send family updates. Give each person their own login rather than sharing one — every entry in the record shows who made it, and that only means something when logins are individual.

Add members

Create a profile for each member with their contact information and authorized contacts. If a member or their guardian consents to face check-in, capture that consent as part of the profile; members without consent simply use manual check-in. See Members and care plans for the details that are worth entering on day one.

Set up the check-in device

Place a tablet or computer near the entrance and open the check-in screen. Staff tap a member's name as they arrive; for members with consent on file, the camera confirms the face. Face check-in with consent and manual check-in are the everyday methods, and manual is always available for every member.

If you would rather have members check themselves in, install the Adult Day Genie Kiosk app on an iPad, sign in with your center account, and choose that tablet's features from Settings → Kiosk in the web app. The step-by-step guide is Using the Kiosk app.

Face check-in never blocks the door. If the camera cannot confirm a face, or a member prefers not to use it, staff record a manual check-in and the day continues.

Run your first day

  1. Check members in as they arrive, using face or manual check-in.
  2. Record activities, meals, and care notes from the dashboard during the day.
  3. Check members out as they leave so the record shows a complete visit.
  4. At the end of the day, open the attendance report and confirm it matches the room.

From day one, every attendance entry lands in an append-only history — corrections add new entries instead of rewriting old ones. Read Attendance and face check-in to understand how that record works.

Quick answers

Do I need to install anything to use Adult Day Genie?
No. Adult Day Genie is a web application at app.adcsoftware.com and works in any modern browser, so there is nothing to install. Most centers place a tablet or computer at the door as the check-in device. Centers that want members to check themselves in can optionally install the Adult Day Genie Kiosk app on an iPad.
Should staff members share one login?
No. Give each staff member their own account. Every entry in the record shows who made it, and that accountability only means something when logins are individual.

Need a hand with this?

Email [email protected] and tell us what you're seeing — please don't include member photos or other sensitive member details in email.

Browse the Help Center

Using the Kiosk app

Install the Adult Day Genie Kiosk app on an iPad, turn on the features your center needs, and run member self check-in, today’s list, and the staff time clock at the front desk.

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